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ENGLISH
PAYMENTS
How do I cancel an order?
What payment methods are available?
YOUR ORDER
Can I have the product(s) wrapped in gift-wrap?
I was asked to present identification after ordering.
Can I change my order after it has been submitted?
SHIPPING
Can I change my shipping address after placing an order?
Are there any customs duties?
Can you ship products that were ordered separately together in the same package?
About how long will it take for delivery?
What delivery company do you use?
How much are shipping costs?
RETURNS & REFUNDS
Can I return or exchange items I purchased?
PRODUCTS
Can you fix or repair products?
How can I process my repair request?
Do you have laundry service?
REPAIR OF HEAD PORTER PRODUCTS
How can I request repairs for HEAD PORTER products?
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